Frequently Asked Questions

Find answers to common questions about our competitions, draws, and prizes.

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Popular Questions

Quick answers to our most frequently asked questions

How do I enter a competition?

Simply choose your desired competition, select the number of tickets you want to purchase, and complete the payment process. Each ticket gives you one entry into the draw.

Competitions
When are the live draws held?

Our live draws are held every Monday and Thursday at 8 PM GMT/BST. All draws are streamed live on our Facebook page and are independently verified.

Draws
How are winners selected?

All draws are conducted using RandomPicker, an independent verification system. Each draw is guaranteed and there are no rollovers or extensions.

Draws
What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other secure payment methods through our payment processor.

Payments
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All Frequently Asked Questions

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Simply choose your desired competition, select the number of tickets you want to purchase, and complete the payment process. Each ticket gives you one entry into the draw.

Most prizes are dispatched within 24-48 hours of being claimed. Larger items may take 3-5 working days.

Our live draws are held every Monday and Thursday at 8 PM GMT/BST. All draws are streamed live on our Facebook page and are independently verified.

All draws are conducted using RandomPicker, an independent verification system. Each draw is guaranteed and there are no rollovers or extensions.

Yes, you must be 18 years or older to enter our competitions. Age verification is required before you can make a purchase.

Instant wins are additional prizes that you can win immediately upon purchasing a ticket. If your ticket number matches an instant win prize, you win that prize instantly!

We accept all major credit and debit cards, PayPal, and other secure payment methods through our payment processor.

Many of our competitions offer a cash alternative option. This will be clearly stated on each competition page.

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